Question 1

What happens after I request a demo?

Accepted Answer

Our team will contact you within 24 hours to understand your needs, walk you through the platform, and set up a 30-day pilot.

Question 2

Do I pay per scan or per label?

Accepted Answer

Per label only. Once you've ordered your labels, all scans are included at no extra cost for the life of those labels (5-year guarantee).

Question 3

Can I change tiers as my volume grows?

Accepted Answer

Yes. You can upgrade at any time. Unused labels from your previous tier carry forward.

Question 4

What does the platform subscription cover?

Accepted Answer

Your dashboard access, scan event logging, anomaly detection, geo-mapping, and all software updates. No hidden fees.

Question 5

How does custom label pricing work?

Accepted Answer

We quote a single bundled price covering design, labels, and setup. Fill out the custom quote form and we'll come back to you within 2 business days.

Question 6

Are prices in USD?

Accepted Answer

Yes. All XYVONA pricing is in USD to provide predictability against currency fluctuation.

Question 7

Is there a free plan?

Accepted Answer

Yes! The Free plan gives you 5,000 labels to try the platform with no commitment. No credit card required.

Every product has a story.Make sure it's yours.

Every product has a story.
Make sure it's yours.